Online and Mobile Tools

Cadillac understands the importance of car care and makes it easy for customers to access maintenance details. Ranging from online tools to in-person service, Cadillac uses a variety of methods to make sure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app serves as a mobile hub where Cadillac drivers can access maintenance alerts. This mobile app provides personalized notifications about scheduled maintenance, recalls, and maintenance requirements based on the car type and mileage. In addition, the app allows scheduling of service appointments with nearby service centers, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's main webpage, works alongside the app by offering more in-depth resources such as PDF guides, maintenance schedules, and coverage information. It enables users to monitor of their vehicle’s maintenance records and details about approved service centers.

Dealership Communication

Cadillac's service center chain plays a key role in sharing service information to drivers. When visiting, the technicians explain recommended maintenance tasks and discuss any vehicle concerns with the customer. They offer a full explanation of what the procedure includes, the expected duration, and the costs involved. Dealerships also ensure that service records are kept electronically, making it easy for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with advanced onboard systems that give maintenance notifications and notices directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and usage, ensuring that drivers are reminded when it’s time for services such as oil changes, tire rotations, or brake service. The vehicle dashboard gives specifics of each notice, explaining the task and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides printed owner’s manuals that feature a full service calendar, tips for upkeep, and fluid specifications. These guides detail tire care, fluid types, and service intervals, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform features a range of instructional content and how-to guides that address basic services, such as checking fluid levels, tire replacement, or understanding dashboard warning lights. These tools enable users to be proactive about their vehicle's maintenance while understanding the importance of following a recommended maintenance schedule.